Can't delete Elastica Cloud Services Scheduled Report

Products

• CASB Securlet SAAS
• CASB Security Premium
• CASB Security Standard

Issue/Introduction

You received periodic emails related to a scheduled report which you cannot access. The report was created under another user that no longer exists or was created with an username that is now an alias of an user that you cannot access duo to SSO limitation. 

Resolution

Please open a support ticket with an email that you receive, make sure the URL contains the request id, so the support can work with engineering team to locate this scheduled report and remove it from the backend.