After installation of Process Automation service fails to start


Article ID: 40590


Updated On:


CA Process Automation Base



We installed Process Automation, install completed without errors but when we try to start the service it fails to start with Error '1067: The process terminated unexpected'.

C2OW.log file has following messages whereas boot.log and C2o.log files are empty.

ERROR  | wrapper  | 2016/03/30 09:28:16 | The CAITPAMServer service is not installed - The specified service does not exist as an installed service. (0x424)

ERROR  | wrapper  | 2016/03/30 09:34:05 | The CA Process Automation Orchestrator [C:\Program Files\CA\PAM\server\c2o] service was launched, but failed to start.


Installation.log file located in '.PAM\Server\C2o' directory shows following errors that occurred when checking pre-requisites to deploy JBOSS. invalid code lengths set






Process Automation 4.2 SP2


Cause: invalid code lengths set is ideally seen if Process Automation third party ISO (DVD1) is corrupt.



Download Process Automation third party DVD again then perform the install.


Additional Information:

JBOSS deployment also fails when the user doing the install doesn't have Admin rights on the server, adding the user to local administrator group should help.


Release: ITPASA99000-4.3-Process Automation-Add On License for-CA Server Automation