ASM Custom email template

Products

• CA App Synthetic Monitor

Issue/Introduction

Would like to customize the components, order and format of email alerts from ASM. Currently see "Notes" field at the bottom of the email and wants to move to the top of the email. Do not see this functionality in the user interface. Do not see any information in the guide about this.

Resolution

Currently this funcationality is not available out of the box with ASM.

ASM has now ability to do direct ingestion of ASM data to DX O2 SAAS. 

DX O2 SAAS has many more functions to do custom email template, sending emails and creating tickets etc.

If you like to further explore this integration option of DX O2 SAAS and ASM, please contact support team. Support team can help you setup and configure this.