CA7 freezes after executing Datacom Dictionary backup job using AL2DDBKP

Products

• CA 7 Workload Automation

Issue/Introduction

We are testing the Datacom Dictionary backup job AL2DDBKP on the test environment and it abended due to TopSecret error to access the dataset.

The CA 7 became unresponsive from the resulting abend. What would be the proper action to address this?

Environment

Environment
Release: 12.0, 12.1
Component: WA CA 7 Edition

Cause

The CA 7 freezes or unresponsiveness could be caused by a security access error, as the 'QUIESCE OFF' processes did not occur or complete using the DBUTLITY program.

Resolution

To restore the Datacom Dictionary database to actual state, Quiesce Off Datacom using modified OS command: /F datacom task name,QUIESCE OFF to resolve the issue.