Unable To Preview Project Status Report With ERROR Failed to create driver

Products

• Clarity PPM On Premise

Issue/Introduction

On Linux implementation, unable to Preview Project > Status > Status Report instance

The APP shows error:

ERROR 2025-07-30 14:04:01,420 [http-nio-5432-exec-2] playwright.PlaywrightImpl (clarity:admin:session) (83a43a68-f1c7-4f37-a6c2-ceaa40ab5fb5) Exception while pool initializing or borrowing an object from pool!
java.lang.RuntimeException: Failed to create driver
 at com.microsoft.playwright.impl.driver.Driver.createAndInstall(Driver.java:105)
 at com.microsoft.playwright.impl.driver.Driver.ensureDriverInstalled(Driver.java:57)
 at com.microsoft.playwright.impl.PlaywrightImpl.createImpl(PlaywrightImpl.java:46)
 at com.microsoft.playwright.impl.PlaywrightImpl.create(PlaywrightImpl.java:36)
 at com.microsoft.playwright.Playwright.create(Playwright.java:110)

Cause

Ensure permissions are granted for the user running Clarity

Resolution

Run the [chmod +x] command to give write permissions to the Chrome executable folder path