Mux Reporting Does Not Show Lookup Values in Filters

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

The MUX Reporting is showing dynamic and static lookup values as results in a table widget, but when trying to filter using those attributes, the filter does not show any values.

Environment

Clarity 16.3.1

Cause

The user was configured to use a language other than English (e.g.: Spanish), but the Data Warehouse was not configured to include localizations in the other language.

Resolution

Add the languages in use (e.g.: Spanish) in Classic UX Administration > General Settings > System Options > Data Warehouse Options and run the Load Data Warehouse job.