Opening tenant API Help Center in VCF Automation logs out user abruptly
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Opening tenant API Help Center in VCF Automation logs out user abruptly

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Article ID: 405644

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Updated On:

Products

VCF Automation

Issue/Introduction

When you interact with the API Help Center within the VCF Automation tenant portal, you are unexpectedly logged out from the main portal window. This occurs despite the your user account appearing to be logged in based on the top-right corner indicator.

Steps to reproduce the issue:

  1. Login to the tenant portal of an All Apps Organization as an Organization Administrator.
  2. Click on the user in the top right corner.
  3. Click "API Help Center", which opens a new window.
  4. Click "Automation APIs"
  5. Execute any of the APIs within the "Automation APIs" section.
  6. Navigate back to the original tenant portal window.
  7. Navigate to pages such as "Build & Deploy -> VM Images" and observe a login window appearing within the tenant portal, despite being logged in still (check the top right corner of the page).

Environment

VCF Automation 9.0.0

Resolution

Broadcom Engineering team is aware of the issue and will be fixed in future release of VCF 9.0.x

Note: This KB article will be updated as and when a fix is made available. Kindly subscribe to the article to stay updated on the fix.

 

Additional Information

The issue has been tested in multiple browsers (Edge & Chrome) and exhibits the same behavior.