vCenter upgrade initiated from SDDC Manager fails at stage VCENTER_UPGRADE_PRECHECK due to untrusted URLs
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vCenter upgrade initiated from SDDC Manager fails at stage VCENTER_UPGRADE_PRECHECK due to untrusted URLs

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Article ID: 405581

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Updated On:

Products

VMware SDDC Manager

Issue/Introduction

  • Update workflow fails on the VCENTER_UPGRADE_PRECHECK step.

  • On the lcm-debug logs we are seeing errors similar to the following:

    upgradeId: <upgrade_Id>
    upgradeStatus:COMPLETED_WITH_FAILURE,upgradeError:
    VCENTER_UPGRADE_PRECHECK,errorCode:com.vmware.vcf.error.update.vc.bundle.precheck.error,errorDescription:
    VCENTER res-vc upgrade failed due to errors Source ESX Agent Manager Configuration contains URLs that are not trusted by the System! 
    Please refer to https://kb.vmware.com/s/article/93526 to trust the URLs: <VIB/OVF/ZIP URL>

Environment

VMware SDDC Manager 5.x
VMware vCenter 8.x

Resolution