SOS NTP health command gives the NTS status as YELLOW for VMware Aria Automation nodes

Products

• VMware SDDC Manager

Issue/Introduction

SOS NTP health command gives the NTS status as YELLOW for VMware Aria Automation nodes

 

Example output :
root@esxiexample-m-vcf01 [ /home/vcf ]# /opt/vmware/sddc-support/sos --ntp-health --skip-cert-check
Welcome to Supportability and Serviceability(SoS) utility!
Performing SoS operation for Example domain components
SDDC Manager : sddcexample-sddc01.exampledomain.com
NTP : YELLOW
+-----+----------------------------------------------------------------+------------+--------+
| SL# |                              Area                              |   Title    | State  |
+-----+----------------------------------------------------------------+------------+--------+
|  1  |              ESXi : esxiexample-n01.exampledomain.com               | NTP Status | GREEN  |
|     |                                                                |  ESX Time  | GREEN  |
|  2  |              ESXi : esxiexample-n02.exampledomain.com               | NTP Status | GREEN  |
|     |                                                                |  ESX Time  | GREEN  |
|  3  |              ESXi : esxiexample-n03.exampledomain.com               | NTP Status | GREEN  |
|     |                                                                |  ESX Time  | GREEN  |
|  4  |              ESXi : esxiexample-n04.exampledomain.com               | NTP Status | GREEN  |
|     |                                                                |  ESX Time  | GREEN  |
|  5  |              ESXi : esxiexample-n05.exampledomain.com               | NTP Status | GREEN  |
|     |                                                                |  ESX Time  | GREEN  |
|  6  |              ESXi : esxiexample-n06.exampledomain.com               | NTP Status | GREEN  |
|     |                                                                |  ESX Time  | GREEN  |
|  7  |               NSX : nsxexample-m-nsx.exampledomain.com               | NTP Status | GREEN  |
|  8  |          SDDC-Manager: sddcexample-sddc01.exampledomain.com          | NTP Status | GREEN  |
|  9  |      VMware Aria Automation: ariaexamplearia1.exampledomain.com      | NTP Status | YELLOW |
|  10 |      VMware Aria Automation: ariaexample-aria1.exampledomain.com      | NTP Status | YELLOW |
|  11 |      VMware Aria Automation: ariaexample-aria1.exampledomain.com      | NTP Status | YELLOW |

Environment

VCF 5.2.1.1

Cause

The vRA environment and SDDC environment is out of sync.

 

Resolution

Follow below steps to perform inventory sync pm vRA 

https://techdocs.broadcom.com/us/en/vmware-cis/aria/aria-automation/8-16/transition-guide-on-prem-master-map-8-16/migrating-tenants-using-aria-suite-lifecycle/prerequisites-for-tenant-migration/performing-an-inventory-sync-on-vrealize-automation-7-and-8-environments-and-global-environment.html

Once the sync is performed, the output will show as green.