Edit Body/Instructions of Native Modern Clarity Password Reset Email

Products

• Clarity PPM On Premise

Issue/Introduction

There is a need to edit the content of the 'Password Reset' email sent to users.

As the business password requirements have changed, the email sent to users need to be modified to reflect the change.

When the user clicks the 'Forgot Password' on the Modern UI login, the system sends an email that contains the password requirements. 
How can the body/content be updated?

 

Resolution

The email for the 'Forgot Password' feature is built using strings retrieved from the language specific messages*.properties file located in
the folder: ${install.dir}/resource

Each language supported is in the the corresponding messages*.properties. The language code would be substituted for the * in the file name.

For example, to change the French content of the message,
1. Make a copy of the ${install.dir}/resource/messages_fr.properties file
2. Open the messages_fr.properties file.

The messages*.properties file uses key/value pairs to construct the email, i.e.

resetpassword.api.newPasswordEmailSubject={0} Password Reset
resetpassword.api.newPasswordEmailBody=Hi {0},\n\nWe have received a request to reset your {1} password. To proceed, please click on the following link.\n\n{2}\n\n

3. Modify the content. Save.
4. Restart the APP service.