Error: "One or more exceptions have occurred - Could not find object with moref "resgroup-#######"" while trying to deploy a new VM from the VMware Cloud Director tenant portal.
Article ID: 405377
Updated On:
Products
Issue/Introduction
When attempting to deploy a VM via Tenant Portal > Content Hub > vApp Templates, selecting any available vApp template results in the following error:
[########-####-####-####-############] One or more exceptions have occurred - Could not find object with moref "resgroup-#######" and VC ID "########-####-####-####-############" in inventory category "ResourcePool".
Environment
VMware Cloud Director 10.x
Cause
This issue occurs due to a mismatch between the VMware vCenter inventory and the VMware Cloud Director (VCD) database. Specifically, the error indicates that a resource pool referenced by VCD no longer exists or is out of sync with the vCenter Server.
Resolution
The workaround for this issue requires modification of the Cloud Director database.
To resolve this issue, contact Broadcom Support and note this Article ID (405377) in the problem description. For more information, see Creating and managing Broadcom support cases.
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