How does SSL APM 10.x processing compare to 9.x?

Products

• APP PERF MANAGEMENT
• CA Application Performance Management Agent (APM / Wily / Introscope)
• CUSTOMER EXPERIENCE MANAGER
• INTROSCOPE

Issue/Introduction

    Introduction: 

    The question of what to expect with APM 10.x SSL processing has come up in various customer engagements. Here is a brief review to help installation planning.

 

   Question: 

     Should APM 10.x process the same or more transactions than APM 9.x?

 

   Environment:  

     APM 10.x with HTTPS/SSL transactions 

 

    Answer:

      With all things being equal, there should be an increase in the number of SSL transaction processed due to 

                   1. Support for TLS 1.1/1.2 which is becoming the standard for modern browsers and web servers.

                   2. Better handling of late out of order SSL packets in some cases.

 

          If you are seeing less transactions than under 9.x, please open a Support case to better understand the causes of the difference.

 

 

 

Environment

Release: CEMUGD00200-10.1-Introscope to CA Application-Performance Management-Upgrade Mai
Component: