URT returns a Forward Compatibility Validation failure that prevents upgrading to 25.1

Products

• Data Loss Prevention
• Data Loss Prevention API Detection
• Data Loss Prevention Cloud Detection Service
• Data Loss Prevention Cloud Detection Service for Endpoint
• Data Loss Prevention Cloud Detection Service for ICAP
• Data Loss Prevention Cloud Detection Service for REST
• Data Loss Prevention Cloud Package
• Data Loss Prevention Cloud Service for Email
• Data Loss Prevention Cloud Storage
• Data Loss Prevention Core Package
• Data Loss Prevention Data Access Governance
• Data Loss Prevention Discover Suite
• Data Loss Prevention Endpoint Discover
• Data Loss Prevention Endpoint Prevent
• Data Loss Prevention Enforce
• Data Loss Prevention Enterprise Suite
• Data Loss Prevention Form Recognition
• Data Loss Prevention Network Discover
• Data Loss Prevention Network Monitor
• Data Loss Prevention Network Monitor and Prevent for Email
• Data Loss Prevention Network Monitor and Prevent for Email and Web
• Data Loss Prevention Network Monitor and Prevent for Web
• Data Loss Prevention Network Prevent for Email
• Data Loss Prevention Network Protect
• Data Loss Prevention Oracle Standard Edition 2
• Data Loss Prevention Plus Suite
• Data Loss Prevention Sensitive Image Recognition

Issue/Introduction

The following is returned in the URT output, after a failed URT attempt:

    Start: Forward Compatibility Validation - 2025-06-19 14:38:41

                                 *** WARNING ***
        1. make sure the following Detection Servers are successfully upgraded
        2. make sure the Detection Servers are successfully connected to Enforce post upgrade

        Detection Server               Host                 Version
        ------------------------------ -------------------- --------------------
        DLP Discover Server       X.X.X.X         16.1.00000.60313
    End  : Forward Compatibility Validation - elapsed 0s - FAILED (1 error)

 

Environment

DLP 16.1, upgrading to 25.1

Cause

As indicated by the error, DLP 25.1 has a forward compatibility check in the URT, designed to force administrators to upgrade Detection Servers before Enforce Server.

This feature, and a table about the requirements, is in this help topic:

Detection Server Upgrade Compatibility Considerations

Resolution

As per the Help Topic in the Cause above, this is a new feature and requirement in the DLP Upgrade process.

For additional details on this feature, including a possible bypass of the check for URT purposes, please open a case with Broadcom Support.