Problem with Get File or Folder from Remote Agent

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Article ID: 40530

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Updated On:

Products

CA Release Automation - Release Operations Center (Nolio) CA Release Automation - DataManagement Server (Nolio)

Issue/Introduction

Problem: 

While using the action "Get File Or Folder From Remote Agent" fails with the message:

Failed: failed to handle get file from [/tmp/test] to [/tmp]

 

Environment:  

CA Release Automation 5.5.2

 

Cause: 

The message above shows us that the "Source Path" is /tmp/test and the "Destination Path" is /tmp

The problem/cause is that the Destination Path /tmp already exists and is the name of a folder. The Destination Path needs to be the name of a file. 

 

Resolution:

Update the "Get File Or Folder From Remote Agent" actions "Destination Path" field/property to use a filename. Example: /tmp/abcdefg

 

 

Additional Information:

When this scenario is true the agent running the action will log this information similar to the following in its nolio_all.log file:

Message 1: 

2016-04-08 10:20:09,868 [job-32773-jobServer-32773-6:Get File Or Folder From Remote Agent(P5787000.F5791000.E5792000):Get File Or Folder From Remote Agent] ERROR (com.nolio.platform.shared.datamodel.Action:249) - failed to execute GetFileFromRemoteAgent. 

com.nolio.platform.shared.utils.FileTransferUtils$GetFileException: failed to handle get file from [/tmp/test] to [/tmp]: 

        at com.nolio.platform.shared.utils.FileTransferUtils.getFileFromRemoteAgent(FileTransferUtils.java:132)

        at com.nolio.platform.shared.executables.actions.files.GetFileFromRemoteAgent.getFileIfRequired(GetFileFromRemoteAgent.java:262)

        at com.nolio.platform.shared.executables.actions.files.GetFileFromRemoteAgent.innerLocalPreExecution(GetFileFromRemoteAgent.java:203)

        at com.nolio.platform.shared.executables.actions.files.AgentsFilesTransferAction.localPreExecution(AgentsFilesTransferAction.java:60)

        at com.nolio.platform.shared.datamodel.ActionExecutionState.localExecution(ActionExecutionState.java:331)

        at com.nolio.platform.shared.datamodel.ActionExecutionState.access$500(ActionExecutionState.java:39)

        at com.nolio.platform.shared.datamodel.ActionExecutionState$2.execAction(ActionExecutionState.java:112)

        at com.nolio.platform.shared.datamodel.ActionExecutionState.exec(ActionExecutionState.java:343)

        at com.nolio.platform.shared.datamodel.Action.run(Action.java:227)

        at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)

        at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)

        at java.util.concurrent.FutureTask.run(Unknown Source)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

        at com.nolio.platform.shared.flowcontrol.LocalFlowController$JobBoundThreadFactory$1.run(LocalFlowController.java:788)

        at java.lang.Thread.run(Unknown Source)

Caused by: com.nolio.platform.shared.utils.FileTransferUtils$GetFileException: Transferring file to tmp failed. 

        at com.nolio.platform.shared.utils.FileTransferUtils.getFileFromRemoteAgent(FileTransferUtils.java:119)

        ... 15 more

Caused by: java.io.IOException: Destination '/tmp' exists but is a directory

        at org.apache.commons.io.FileUtils.doCopyFile(FileUtils.java:796)

        at org.apache.commons.io.FileUtils.copyFile(FileUtils.java:783)

        at org.apache.commons.io.FileUtils.copyFile(FileUtils.java:731)

        at com.nolio.platform.shared.utils.FileTransferUtils.copyFile(FileTransferUtils.java:194)

        at com.nolio.platform.shared.utils.FileTransferUtils.getFileFromRemoteAgent(FileTransferUtils.java:117)

        ... 15 more

NOTE: Notice the last "Caused by" clause where it shows "java.io.IOException: Destination '/tmp' exists but is a directory.

 

Message 2:

2016-04-08 10:20:09,870 [job-32773-jobServer-32773-6:Get File Or Folder From Remote Agent(P5787000.F5791000.E5792000):Get File Or Folder From Remote Agent] INFO  (com.nolio.platform.shared.datamodel.Action:334) - ------------------------Finished action [Get File Or Folder From Remote Agent(P5787000.F5791000.E5792000):Get File Or Folder From Remote Agent] result [false, failed to handle get file from [/tmp/test] to [/tmp]: ]

Environment

Release:
Component: RAAGT