When attempting to export the existing knowledge in Service Desk, the application prompts an error and the export process fails.
Number of errors have reached threshold limit of 3%.
Total document(s) exported.
Export completed with 1 error(s).
The stdlog wil show an error similar to the following:
04/06 11:26:59.29 PGBU-2K8-TMPL keit_daemon 29664 ERROR DomWrap.c 928 Failed to complete reply method: 'get_kd' ,BOP Name:'all-docs' in class:'Export_Main_Obj', Error:id, T?TLE, NOTES
04/06 11:26:59.29 PGBU-2K8-TMPL keit_daemon 29664 ERROR export.c 298 Export_Main_Obj::recvmsg() - Failed to export document -842150451
04/06 11:26:59.29 PGBU-2K8-TMPL keit_daemon 29664 SIGNIFICANT export.c 309 Export_Main_Obj::recvmsg() - Number of errors has reached threshold limit of 10%
04/06 11:26:59.29 PGBU-2K8-TMPL web:local 14252 ERROR kt_admin.spl 1169 msg[0]=0; msg[1]='Number of errors have reached threshold limit of 1%.'; msg[2]='1'; msg[3]='1';-