Locating Account ID

Products

• Email Security.cloud

Issue/Introduction

Previously, the Account ID can be found in Dashboard > Administration > Domain Transfer. However, requests for Domain Transfer can no longer be done in ESS portal, and its link now redirects to an online documentation 'Request a domain transfer between Symantec accounts'.

Resolution

ClientNet Account ID can be view in Dashboard > Tools > Subscription Management.
Use either Customer Name, Domain Name or Account Reference and click Search.
The result can be found under Account Reference column.