Error observed while load testing the set custom attribute rest API call
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Error observed while load testing the set custom attribute rest API call

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Article ID: 404933

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Updated On:

Products

CA Risk Authentication

Issue/Introduction

Performance testing the rest APi http:///aa-restapi/ca/advancedauth/v1/admin/orgs/{{orgname}}/users/{{guid}}/attribute is resulting into error

2025-05-24 00:45:00,526 [Timer-4] ERROR axis2.deployment.RepositoryListener(156) [] -> Error occurred while loading modules from classpath
java.lang.IllegalStateException: java.io.FileNotFoundException: TOMCAT_HOME/webapps/aa-restapi/WEB-INF/lib/arcot-webfort-issuance-bcw-7.0.jar (Too many open files)
        at org.apache.catalina.webresources.AbstractSingleArchiveResourceSet.getArchiveEntry(AbstractSingleArchiveResourceSet.java:100) ~[catalina.jar:9.0.94]
        at org.apache.catalina.webresources.AbstractArchiveResourceSet.getResource(AbstractArchiveResourceSet.java:250) ~[catalina.jar:9.0.94]
        at org.apache.catalina.webresources.StandardRoot.getResourcesInternal(StandardRoot.java:316) ~[catalina.jar:9.0.94]
        at org.apache.catalina.webresources.CachedResource.validateResources(CachedResource.java:156) ~[catalina.jar:9.0.94]

It is also observed that whenever “stub.pool.maxActive” reaches to maximum values i.e. 128. It is not creating any new connection and neither releasing the IDLE connection.

 2025-06-17 17:40:29,005 [http-nio-10010-exec-47] DEBUG tenant.impl.TenantUserServiceImpl(893) [] -> Entered in setCustomAttribute

2025-06-17 17:40:29,005 [http-nio-10010-exec-47] DEBUG advauth.util.ServiceConnection(393) [] -> Current Active Stubs in userRegistrySvcStubPool....128

2025-06-17 17:40:29,005 [http-nio-10010-exec-47] DEBUG advauth.util.ServiceConnection(394) [] -> Current Idle Stubs in userRegistrySvcStubPool....0

2025-06-17 17:40:29,005 [http-nio-10010-exec-47] DEBUG advauth.util.ServiceConnection(395) [] -> Object borrowed from userRegistrySvcStubPool...

 

Environment

Release : 9.1.5.1

Component: Risk Authentication

Resolution

This issue has been identified as a bug and a fix is released to address the issue. The fix can be downloaded from the KB article as well.

Attachments

Symantec-AdvAuth-9.1.5.1-DE637086-HotFix.zip get_app