"can not delete the license as it is associated with one or more environments" error when removing license from Aria Suite Lifecycle locker
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"can not delete the license as it is associated with one or more environments" error when removing license from Aria Suite Lifecycle locker

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Article ID: 404917

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Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

  • Attempts to remove a license in Aria Suite Lifecycle locker component fail with:

"You can not delete the ######## license as it is associated with one or more environments."

  • The environment id referenced in the error message might no longer exist, so that when you attempt to navigate to it you receive the error:

    "Environment with id <Uid> was not found. Go back to all environments."

Environment

Aria Suite Lifecycle 8.x

Cause

The issue can occur if there are stale entries in the 'vm_locker_reference' table which associates the license to a product that no longer exists, or which it shouldn't be associated to.

Resolution

  • Perform a successful inventory sync of the affected product in Aria Suite Lifecycle.
  • If the issue persists please contact support referencing this article 404917. For more information, see Creating and managing Broadcom support cases.