User Part of SXP Package are not executed

Products

• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

The user part of the installed SXP Packages are never executed on the machine.
cfsystray is also not executed at user logon.

Environment

Client Automation - All Versions.

Cause

In Windows Task Manager in Startup Apps tab, "CA IT Client Manager r14 Software Management" and/or "CA IT Client Manager r14 System Tray" are disabled :

Resolution

1. In Windows Task Manager under "Startup Apps" right click on "CA IT Client Manager r14 Software Management" and select "Enable".
   
   
   
   
2. Do the same for "CA IT Client Manager r14 System Tray"

 

Other method with command line :

Change could be done directly in registry with command line.
reg.exe ADD HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32 /v DsmSxplog /t REG_BINARY /d 020000000000000000000000 /f

and the command for CAF Systray :
reg.exe ADD HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32 /v CAF_SystemTray /t REG_BINARY /d 020000000000000000000000 /f