Cost Calculation Failing for one or more Datacenter in Aria Operations

Products

• VCF Operations/Automation (formerly VMware Aria Suite)
• VMware Aria Operations (formerly vRealize Operations) 8.x

Issue/Introduction

• In the Aria Operations UI, following error message is displayed during cost calculation "Calculation completed on x out of x DCs (failed y)"
  
  
  
  
• The following error message is observed in /storage/log/vcops/log/bmcontroller.log file:

Caused by: java.lang.NullPointerException
at com.vmware.vrbc.costengine.costcalculation.VropsCostPopulator.lambda$isAllocationModelEnabled$17(VropsCostPopulator.java:876) ~[?:?]


Environment

VMware Aria Operations 8.x

 

Cause

The cost calculation fails because one or more VM virtual disks are linked to datastores that no longer exist, leading to a null pointer exception during the allocation model check.

Resolution

Broadcom is aware of this issue and a fix is planned in upcoming release of Aria Operations. For future updates on this issue, please subscribe to this knowledge base article by following the instructions in KB:275360

In case you have further queries, contact Broadcom Support and note this Article ID (404848) in the problem description. For more information, see Creating and managing Broadcom support cases.