Consolidation failed for disk I/O error accessing change tracking file when power on or consolidate disks
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Consolidation failed for disk I/O error accessing change tracking file when power on or consolidate disks

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Article ID: 404806

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

When power on VM  or  consolidating snapshot , you see following error:

Unable to power on the VM due to consolidation error.
When trying to consolidate the Vm getting an error related to tracking file I/O

Error:-  Failed to copy source (/vmfs/volumes/########-#######-####-############/vmdirectory_name/VM_name/VM_name-000001.vmdk) to destination (/vmfs/volumes/########-#######-####-############/vmdirectory_name/VM_name/VM_name.vmdk): No connection. An error occurred while consolidating disks: Unable to save snapshot file. Consolidation failed for disk node 'scsi0:0': I/O error accessing change tracking file. Failed to get copy progress while consolidating disks from '/vmfs/volumes/########-#######-####-############/vmdirectory_name/VM_name/VM_name-000001.vmdk' to '/vmfs/volumes/########-#######-####-############/vmdirectory_name/VM_name/VM_name.vmdk'.

Environment

VMware vSphere ESXi 7.x
VMware vSphere ESXi 8.x

Resolution

This issue occurs if ESXi host has a problem accessing the underlying storage devices or data stores.

 

 

Additional Information