Web Viewer outages, not limited to a blank login screen when users try to log into their mainframe repository. There are error 14s in the Windows application Event Viewer. Users are seeing a blank page instead of the mainframe log in page. The omlog shows Web Viewer restarting for no apparent reason
You likely have parameters set in IIS telling it to recycle which causes Web Viewer to stop working.
Disable the appropriate parameters in the Recycling, Performance and Health tabs of the DefaultAppPool in IIS.
In the IIS settings