How to disable the "objects not receiving data" alert from the Container adapter instance

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

For any the Container adapter instance or in fact any adapter instance you receive the following alert:

Objects are not receiving data from adapter instance

All integrations are showing green and are collecting.

Environment

Aria Operations 8.x

Resolution

This is a known issue affecting Aria Operations 8.x, there is no resolution at this time.  Please subscribe to this article to be informed when updates are published.

Workaround:

To workaround the issue, disable the alert for the Container adapter instance or any adapter instance that is affected by this alert:

1. 1. In the Aria Operations product UI, navigate to Configure > Policies  (Note: In newer releases navigate to Operations > Configurations > Policies )
   2. Click "Add" to add a policy
   3. In the Create New Policy window, assign a name to the policy, and enter the description as desired.  Give the policy a meaningful name and description so that all users know the purpose of the policy.
   4. From the "Inherit From" drop down, select the policy to use as a baseline to define the settings for your new local policy
   5. Click Create Policy
   6. Click on the "Alerts and Symptoms" tile
   7. From the "All Filters" drop down, select "Name" and enter "Objects are not receiving data from adapter instance" to locate the definition in question
   8. Click the drop down in the "State" column, and change the state to "Disabled or Deactivated"
   9. Click on the "Symptom Definitions" tab, and follow steps 7-8 again here
   10. Click "Save"
   11. Click on the "Groups and Objects" tile, and then the "Objects" tab
   12. Enter "Container Adapter Instance" in the "Select Object Type" field
   13. Tick the boxes of the adapter instances you wish to disable this alert for
       Note: This procedure will disable the 'Objects are not receiving data from adapter instance' alert only for the Container Adapter instance
   14. Click "Save"

Additional Information

See the Objects are not receiving data from adapter instance article which explains how to disable the alert for all adapter instances.