Getting Error: LCMCOMMON30007 while performing any operation on the environment from Aria Suite Lifecycle
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Getting Error: LCMCOMMON30007 while performing any operation on the environment from Aria Suite Lifecycle

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Article ID: 404743

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Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

Getting Error: LCMCOMMON30007 while performing any operation (Upgrade, Inventory Sync.etc) on the Environment from Aria Suite Lifecycle. 

Error Code: LCMCOMMON30007 

Verifying SSH connectivity failed. Either SSH is deactivated or Node is inaccessible. 

However SSH to appliance via putty from local machine or Remote desktop you are able to connect successfully.

Environment

Aria Suite lifecycle 8.x

Cause

Wrong root password used from LCM locker or Port 22 blocked between LCM and the respective appliance of the Environment

Resolution

  • Click on 'show more' button and copy the complete Error message in a notepad.
  • Identify the IP address in the Error message on which the SSH validation is failing. 
  • Click on Retry and check which password is used from LCM locker for SSH.  Verify that this is correct password and you can SSH externally via putty from local machine or Remote desktop machine.
  • If yes, Then there is a Network issue between LCM appliance and Aria Operations appliance, most probably Port 22 is blocked on firewall. Please check with your Networking team. 
  • If not, update the right password in the Aria Suite Lifecycle Locker. 

Alternative Workaround:

  • Click on Retry button 
  • In the 'Skip SSH validation' field pass 'true' as value.
  • verify that the right password is used there.
  • Click submit.