Export Dashboard from the tenant using REST call
Article ID: 404674
Updated On:
Products
Issue/Introduction
When logged in as a tenant user and attempt to export a dashboard from the tenant using the REST call
pc/center/webservice/dashboards/{page number}
At this point, I encounter the XML parsing error mentioned above.
Received below error :
<div class="alert alert-error">Unexpected character (&) at position 0</div>
<pre>
<span class="parse-error">&</span>lt;error&gt;
The requested page cannot be exported - page does not belong to tenant Default Tenant&lt;/error&gt;
</pre>
How can I bypass the tenant issue ?
Environment
24.3.x
Cause
Global Tenant user will not be able to export a tenant dashboard
Only a tenant admin user defined within the tenant can export the dashboards.
Resolution
1. In rest calls we cannot use proxy
2. only local or LDAP with an administrator role accounts can access Portal REST
only way is to create a local admin account in each tenant, and use that for rest creds.
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