VeloCloud is no longer supported by Broadcom

Products

• VMware VeloCloud SD-WAN

Issue/Introduction

Effective July 1, 2025, the VeloCloud product was acquired by Arista

Resolution

You must contact Arista for support of the VeloCloud product.

 

VeloCloud Customer Support: 1-866-373-5989
 
VeloCloud Continental US Support (CONUS/US Federal): 1-866-373-5990
 
For other, non-urgent issues, please send an email to Arista Support at the applicable email address:

• Data Center Products: [email protected]
• Cognitive Wi-Fi & Campus Products: [email protected]
• Awake Security Products: [email protected]
• VeloCloud Products: [email protected]

You can also contact Arista Support via the Support Portal. You will be required to register for an Arista account in order to log in. Once logged in, you'll be able to view case history, open new cases, upload documents, and view asset information.

Additional Information

Arista acquires VeloCloud SD-WAN for cognitive branch edge.