"ServiceAccount doesn't have view privilege on vCenter root folder. Cause: The session is not authenticated." on existing Data Services Manager 2.2 install.

Products

• VMware Data Services Manager for VCF

Issue/Introduction

• For an existing DSM installation, which has previously integrated correctly with vCenter, the following error is reported in the vSphere Client:
  
  "ServiceAccount doesn't have view privilege on the vCenter root folder. Cause: The session is not authenticated."
  
  
  
  
• Recreating the service account for DSM does not resolve the issue. 

Environment

Data Services Manager 2.2.x

Resolution

Restart the DSM provider service:


On an SSH session to the provider, run:

systemctl restart provider.service