Failed to load cluster details. Failed to get hosts from DB
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Failed to load cluster details. Failed to get hosts from DB

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Article ID: 404509

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Updated On:

Products

VMware SDDC Manager

Issue/Introduction

  • When trying to access the WLD domain page we getting a red banner with error:

    Failed to load cluster details. Failed to get hosts from DB
  • Domain manager logs shows the following error:

    yyyy-mm-ddThh:mm:ss.zzz+0000 ERROR [vcf_dm,xxxxxxxxxxxxxxxx,xxxx] [c.v.e.s.c.s.clients.InventoryClient,http-nio-127.0.0.1-7200-exec-2]  Failed to get Hosts in cluster <cluster_id> from inventory {}
    com.vmware.evo.sddc.common.services.error.InventoryClientException: Failed to get hosts from DB.
  • A cluster has been deleted from the vCenter and NSX inventory

Environment

SDDC Manager 5.1.x

Resolution

Contact VMware by Broadcom support for assistance.