PAM Client error while trying update 'Error occurred during update, Reason failed loading modules'
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PAM Client error while trying update 'Error occurred during update, Reason failed loading modules'

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Article ID: 404447

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Updated On:

Products

CA Privileged Access Manager (PAM)

Issue/Introduction

When trying to login to the appliance via PAM Client, detects a newer PAM Client version and tries to download and install, this fails with the below error message. 

The connection via broswer is fine.

Resolution

We try to download via browser : https://<server>.amazonaws.com/module/win/runtime-1.8.0_322.zip,   it is downloaded fine.

Then we are able to install correctly in PAM Client folder.