Snapshot consolidation fails with an error 'An error occurred while consolidating disks: 110 (Connection timed out)'

Products

• VMware vSphere ESXi

Issue/Introduction

VM is in power off state, unable to power on due to 'disks consolidation is needed' warning.

Below log entries are observed in the vmware.log file of the VM,

yyyy-mm-ddThh:mm:ss.270Z In(05)+ vmx - Power on failure messages: Locking conflict for file "xxxxxxxx-xxxxxxxx-xxxx-xxxxxxxxxxxx/vm-name-directory/diffenent_vm-name-flat.vmdk ". VMFS on-disk lock owner is host with MAC address xxxxxxxx-xxxxxxxx-xxxx-xxxxxxxxxxxx and VMFS lock mode 0x1.
yyyy-mm-ddThh:mm:ss.270Z In(05)+ vmx - File system specific implementation of OpenFile[file] failed
yyyy-mm-ddThh:mm:ss.270Z In(05)+ vmx - File system specific implementation of OpenFile[file] failed
yyyy-mm-ddThh:mm:ss.270Z In(05)+ vmx - File system specific implementation of OpenFile[file] failed
yyyy-mm-ddThh:mm:ss.270Z In(05)+ vmx - File system specific implementation of OpenFile[file] failed
yyyy-mm-ddThh:mm:ss.270Z In(05)+ vmx - File system specific implementation of OpenFile[file] failed
yyyy-mm-ddThh:mm:ss.270Z In(05)+ vmx - File system specific implementation of OpenFile[file] failed
yyyy-mm-ddThh:mm:ss.270Z In(05)+ vmx - Failed to lock the file
yyyy-mm-ddThh:mm:ss.270Z In(05)+ vmx - Cannot open the disk 'xxxxxxxx-xxxxxxxx-xxxx-xxxxxxxxxxxx/vm-name-directory/diffenent_vm-name-flat.vmdk ' or one of the snapshot disks it depends on.

 

Environment

vCenter 7.x, 8.x

ESXi 7.x, 8.x

Cause

The vmdk file mentioned in above error logs, belong to a different live VM.

The affected VM could be a backup proxy server hence it has a disk of different VM attached.

Resolution

Go to 'Edit Settings' of the affected VM.

Identify the specific disk of different VM and perform 'Remove device'

 

 

Note : Make sure NOT to click 'Remove device and data' as it could cause data loss.

Re try the disk consolidation.