Download issues with S3 Integration Agent
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Download issues with S3 Integration Agent

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Article ID: 404340

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Several issues were found with Integration S3 Agent in the download jobs: 

  1. Download fails but job ends ok: In the query params if we add prefix=subfolder_path the Report will say that the download worked fine but nothing is received.
  2. Slowness: in case of many files inside the bucket, it could take up to 36 minutes to download a file in a subfolder
  3. Display issue: the file picker if we have more than 200 elements to be displayed inside a bucket or folder AWI won't display anything

Environment

Integration S3 Agent 21.2.5 and inferior

Cause

DE171720

Resolution

Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): Integration.S3
Integration S3 21.2.6 - Available

Additional Information

Latest version can be downloaded from the marketplace