Finding Start Time Exceeded Tasks after outage
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Finding Start Time Exceeded Tasks after outage

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Article ID: 404301

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Updated On:

Products

Automic SaaS CA Automic One Automation CA Automic Workload Automation - Automation Engine

Issue/Introduction

When an outage occurs or clients are stopped, there are some tasks that get skipped within schedules.  These tasks get a status of ENDED_TIMEOUT - Start Time Exceeded, but they cannot be searched for using the {client_id}/executions rest endpoint or using Process Monitoring or Executions.  Is this expected behavior?  Is there a way to find these?

Resolution

This behavior is by design - the tasks never had an AH id number (RunID) because they never were activated or started.  There is a way to find these through a SQL Statement:

If the schedule is still active:
select * from ejpp where ejpp_status = 1941

1941 is the status for ENDED_TIMEOUT - Start time exceeded.

ejpp_ah_idnr is going to be the schedule runid.  epp_starttime and ejpp_endtime are when the schedule was activated.  ejpp_object is going to be the object name within the schedule.

ajpp has the same info, but is for completed schedules (not active) - it can be used like:

select * from ajpp where ajpp_status=1941

Additional Information