AIX robot not starting after fresh install with RPM

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

You have installed a robot on AIX using the RPM installer version 23.4.3 or higher but the robot is not starting after installation.

Symptoms:

• The nimbus process is running, but no controller.log is created.
• "the command "startsrc -s nimbus" does not successfully start the robot.
• The robot starts successfully on its own after rebooting the server

 

Environment

DX UIM 23.4.3 (CU3) or higher
Robot RPM installer 23.4.3 or higher
IBM AIX 7.1, 7.2 or 7.3

 

 

 

Cause

As of robot 23.4.0 the way the robot starts has been changed.  

The automatic startup on system reboot will automatically be configured correctly if you are using the 23.4.3 RPM or higher but there is a new command to start the robot manually.

Resolution

Instead of using "startsrc -s nimbus" to start the robot, run the command:

/opt/nimsoft/bin/niminit start

 

Additional Information

For DX UIM/robot 23.4.2 or prior see this article and this solution document.