Reporting tool is not working in Clarity
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Reporting tool is not working in Clarity

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Article ID: 404268

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

The new Report designer (BETA) in Clarity 16.3.2 is not working

When we click on the Report designer and nothing happens

Error Message: 

Object example or Instance Id null is not a valid instance.
ERROR 2025-07-12 07:44:51,758 [http-nio-8080-exec-23] odf.ObjectController:16665938__037E4C75-1FA0-414F-837B-B4B610EA8375:PPM_REST_API) (aa5687a7-aad1-4ec9-95c6-2cdb70456807) Error occurred trying to materialize object "data_provider"
com.niku.union.odf.exception.ODFException: Error fetching attributes for dwh object

Caused by: com.niku.union.odf.exception.ODFValidationException: API-1004 : Invalid resource identifier example.

Cause

Created the custom objects and included in "Data Provider"

May be the Object got corrupted 

Resolution

Validate in Studio that the custom object is not corrupted.

To resolve the issue, we removed the custom object and then flush the Clarity cache and log back in with the new session.