SXP Packager error occurred while saving directories and files. The system cannot find the path specified

Products

• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

SXP Packager returns following error :

An error occurred while saving directories and files.
Path:
<long_path with size exceeding 256 characters>

The system provides the following error message:
The system cannot find the path specified.

Environment

Client Automation 14.5

Cause

This problem occurs when a very long path is scanned (256 or more characters)

Resolution

1. - Open a cmd with Administrative privileges and execute this command
    
   reg add HKLM\SYSTEM\CurrentControlSet\Control\FileSystem /v LongPathsEnabled /t REG_DWORD /d 1 /f
   
   This will set 1 for registry key value :
   HKLM\SYSTEM\CurrentControlSet\Control\FileSystem\LongPathsEnabled = 1
   
   
   
2. Copy the file C:\Program Files (x86)\CA\DSM\Bin\sxppkg.exe.manifest as sxppkg.exe.manifest_ORI
   
   
3. Edit file C:\Program Files (x86)\CA\DSM\Bin\sxppkg.exe.manifest and add following section at the bottom just before the last line "</assembly>"
   

   <application xmlns="urn:schemas-microsoft-com:asm.v3">
       <windowsSettings xmlns:ws2="http://schemas.microsoft.com/SMI/2016/WindowsSettings">
           <ws2:longPathAware>true</ws2:longPathAware>
       </windowsSettings>
   </application> 

   
   
   
4. Delete all files under C:\Program Files (x86)\CA\DSM\Bin\Save\0001
   
   
5. Start again SD Packager