How to Customize the Scan services for user's notification Alerts

Products

• Email Security.cloud

Issue/Introduction

This Article describes the steps to customize Alerts so the user can review the suspicious link and report to Administrator. 

Environment

Email Security.cloud

Resolution

Each scanning service under Services > Anti-Malware could be customized based on your Organization policies , so that each Alert received by the users will contain the proper information about the suspicious email or url and this could also contain the Internal URL to report the activity to your Administrator. 

Email addresses	Define the address from which alerts are sent, and the administrator addresses that receive alerts Configure sender and administrator email addresses for malware and message size alerts
Blocked Malware Alert	Enable alerts for Administrators and recipients when malware is detected and email is quarantined, and define the messages that they receive. Configure blocked malware alerts for Email Security
Detected Malware Alert	Enable alerts for Administrators and recipients when malware is detected after email is delivered, and define the messages that they receive. Configure detected malware alerts for Email Security
Auto Remediation Alert	Enable alerts for Administrators and recipients when moving delivered email found to contain malware out of users' inboxes. Configure Auto Remediation Alerts for Email Security
Indicators of Compromise (IOC) Blocklist Alert	Enable alerts for Administrators and recipients when Indicators of Compromise (IOCs) are detected. Indicators of Compromise (IOC) Blocklist Settings

 

An example of an edited Alerts is below :

 

After you click Edit , you can use either default template or customize it to include all the internal URL's or templates required by your Organization's policies.