Unable to access Aria Automation Namespace with "NPE" error.

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

The AD users are not able to deploy resources in the namespace with an error in the UI:
"This service is not available.
NullPointerException [Error Reference ...."

Environment

VMware Aria Automation 8.18.x

Cause

The system is validating user permissions for every group that the user is a member.

Resolution

The workaround is to add a property to the identity service helm chart on each node in the cluster to allow more groups to be loaded for verification.

• Open the console to all nodes in the cluster.
• Edit file "/opt/charts/identity-service/templates/deployment.yaml" using the vi editor on each node.
• Search for "JAVA_OPTS"
• Add a new entry "-Didp.search.page.size=100" in the "value" section.

• Save the changes ":wq"
• When all the nodes are updated, redeploy the environment by executing the "/opt/scripts/deploy.sh" script from one of the nodes.

 

NOTE: The changes are persistent across restarts/reboots only. After the upgrade or patch installation, the changes will have to be reapplied.