Deploy package CA DSM Agent + Explorer + Scalability Server 14.5 CU7 to DM return Exit code 112

Products

• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

When trying to deploy the package 'CA DSM Agent + Explorer +  Scalability Server 14.5 CU7 (Win32 only) 14.5.7.632' to a 
14.5 CU7 DM, in order to update its agent, the Exit code 112 indicates possible error [SDM228001].

 

 

Environment

CA Client Automation - All versions

Resolution

The 14.5 CU7 patch 99112083.caz only for the EM/DM has already included the same updated files which is on 
the 14.5 CU7 patch 99112084.caz for the Agent/DSM Explorer/Scalability Server which applies to the following
targets:

- Agent only
- Agent + DSM Explorer
- Agent + Scalability Server
- Agent + Scalability Server + DSM Explorer

So, in case of a DM only the patch 99112083.caz is enough. See how it should show:

 

Additional Information

Ref. articles:

Deploy CA DSM Agent + Explorer + Scalability Server 14.5 CU package fails with Exit code 112 and SDM228001 

Exit code 112 error when trying to install again a CU patch