The page was not displayed because the request entity is too large

Products

• CA Business Service Insight

Issue/Introduction

When attempting to save translation/integration scripts by clicking on the SAVE button, a blank page is returned with the message:

Environment

CA Business Service Insight 9.0.x

Resolution

Perform the following steps on the BSI Web Server:

1.  Open the web.config from the IIS installed location (i.e. C:\inetpub\wwwroot\Oblicore\web.config) with a text editor

2.  Under the section, <system.webServer> add the following:

<security>
    <requestFiltering>
      <requestLimits maxAllowedContentLength=" 52428800" /> <!-- Size in bytes -->
    </requestFiltering>
  </security>

3.  Run the iisresetcommand for the changes to take effect