ESXi configure NSX error “Install Failed” due to local disk slowness
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ESXi configure NSX error “Install Failed” due to local disk slowness

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Article ID: 404047

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Updated On:

Products

VMware NSX

Issue/Introduction

  • ESXi configure NSX with error “Install Failed” in System - Fabric - Host UI
  • You may notice different error messages every time checking ESXi /var/run/log/nsx-syslog.log
  • Slowness obeserved during NSX vib install, more than 10 mins gap noticed between vib install and tnuuid generation.
    esxupdate[2496883]: Finished execution of command = vib.list
    In(30) NSX[2503778]: tnuuid = <TN-UUID>.
  • Excessive storage latency logs obeserved in /var/run/log/vmkernel.log during vib install.
    Wa(180) vmkwarning: cpu39:2098182)WARNING: ScsiDeviceIO: 1780: Device naa.xxxxxxxxxxxxxxxxxxxxxxxxx performance has deteriorated. I/O latency increased from average value of 1561 microseconds to 53182 microseconds.
    In(182) vmkernel: cpu4:2099328)FS3Misc: 1784: Long VMFS rsv time on '<local-datastore-name>' (held for 1045 msecs). # R: 1, # W: 1 bytesXfer: 72 sectors

Environment

NSX 3.x 

NSX 4.x 

Cause

Local disk latency causing NSX install workflow stalled.

Resolution

Please refer to "performance has deteriorated" messages in ESXi host logs to troubleshoot storage issues.