In ConnectAll while using SSO authentication in the SAAS environment users can not see any automations using the list view but CAN see the Value Stream view.
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In ConnectAll while using SSO authentication in the SAAS environment users can not see any automations using the list view but CAN see the Value Stream view.

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Article ID: 403970

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Updated On:

Products

ConnectALL

Issue/Introduction

When using SSO authentication users can not see any automations using the list view but CAN see the Value Stream view.   This is also seen in the "Related Artifacts" records on the Dashboard.

Environment

3.8.0

Cause

DE171754

Resolution

Steps to Reproduce: 

  1. Login to ConnectAll using SSO

  2. View the Automations in "Value Stream" view and see all automations

  3. View the Automations in "List" view and see no automations

  4. (Customer has reported that they are unable to see the Related Artefacts screen)

Expected Results: 

  • Value Stream and List view should show the same automations

Actual Results:

  • List view does not have any automations in the list