After setting up HTTPS in Spectrum, the WebApp will not display and complains about too many active connections

Products

• Network Observability
• Spectrum

Issue/Introduction

The following message is shown on the screen

Reconnecting...

There are too many active connections right now, please try again later.

 

Environment

24.3.11+

Cause

24.3.11 introduced a new file that needs edit to set up HTTPS:

<$SPECROOT>/webtomcat/bin/webswing-sessionpool.properties

Resolution

You will need to:

1. Make a backup of: <$SPECROOT>/webtomcat/bin/webswing-sessionpool.properties
2. Edit: <$SPECROOT>/webtomcat/bin/webswing-sessionpool.properties
3. Find the following line: webswing.server.websocketUrl
4. Modify ws:// to wss://
5. Save and exit the file
6. Restart WebTomcat through the stopWebTomcat.sh and startWebTomcat.sh in the same <$SPECROOT>/webtomcat/bin/ directory

 

For example:

Original entry:

Post required edit: