SDDC precheck on VxRail cluster failing the system check sets with 500 internal Server Error
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SDDC precheck on VxRail cluster failing the system check sets with 500 internal Server Error

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Article ID: 403945

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Updated On:

Products

VMware SDDC Manager

Issue/Introduction

  • Environment is VCF on VxRail

  • An attempt to run prechecks on the cluster fails with the following error:

    Http failure response for <vcenter_fqdn>/ui/api/v1/system/check-sets: 500 internal Server Error

Environment

VMware Cloud Foundation on Vxrail 5.x

Cause

Mystic account appears disconnected in the SDDC manager password management page.

Resolution

Remediate the VxRail Mystic Account password to reconnect the VxRail manager.

Managing Passwords in VMware Cloud Foundation - Remediate Passwords