vSphere Authenticated Aria Orchestrator 8.18.x fails to login with Error ${message}

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

Aria Orchestrator 8.18.x fails to login. It redirects to a blue screen with the following errors

${message}

${backtoLoginLabel}

Cause

This can occur if there has been a change of password to the configured administrator user in the vSphere authentication on Orchestrator.  

If the vCenter Administrator password is updated then Orchestrator will not be able to connect to vCenter to authenticate.

The authentication will continue to work until the pods have been restarted or node has been rebooted then the issue will occur. 

Resolution

To resolve the issue we need to update the password on the vSphere Authentication in Orchestrator.

Find the current configuration that has been applied. 

vracli vro authentication

Unregister the vSphere Authentication 

vracli vro authentication unregister

Re-register the vSphere Authentication with the updated password using the authentication wizard