Unable to assign Aria Automation license - still using the evaluation mode in Aria Lifecycle

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

After adding a new Aria Automation license in Aria Lifecycle Manager, the /var/log/vrlcm/vmware-vrlcm.log in Aria Lifecycle shows the following exception:

-- Injecting task Failure event. Error Code: "UNKNOWN_SYSTEM_ERROR", Retry: 'true', Causing Properties: '{ CAUSE :: }'

java.lang.NullPointerException: null 

Environment

Aria Lifecycle 8.18.x

Resolution

Via Aria Lifecycle Manager, use the steps from the KB below: How to add the Aria Automation License using the Aria Suite Lifecycle