ConnectALL Project Team value mapping ID/Name Issue
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ConnectALL Project Team value mapping ID/Name Issue

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Article ID: 403847

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Updated On:

Products

ConnectAll On-Prem

Issue/Introduction

In ConnectALL, project team value mapping team field ConnectALL reading/accepting name instead ID, however Jira response having both ID and Name. Automations updates fails due to this issue

Environment

3.8.0

Cause

DE171922

Resolution

Steps to Reproduce: 

  • Create an automation between rally and Jira
  • Do a basic field mapping along with Multivariate mapping between Jira (Project +Team) field and Rally Project field (Refer below snippet)

  • Sync the record

 

Expected Results: 

ConnectALL should reading/accepting both name ID 

Actual Results:

ConnectALL reading/accepting name instead ID, however Jira response having both ID and Name. Automations updates fails due to this issue. I

In automation logs, ConnectAll gets the following from Jira

Additional Information

Fixed in version 3.8.2, 3.9.0