mon_config_service probe doesn't start after upgrading to UIM 23.4

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

After upgrading to UIM 23.4, the mcs probe doesn't start and is showing Max Restarts.

In the mcs logs, the following error is observed.

jun 06 16:40:07:522 [main, mon_config_service] Schema exists
jun 06 16:40:07:636 [main, mon_config_service] Failed to get version manager
jun 06 16:40:07:638 [main, mon_config_service] java.lang.NumberFormatException: For input string: "1,21"

Environment

• UIM 23.4

Cause

A version listed in the database is listed with a comma instead of a period.  1,01 is invalid, while 1.01 would be expected.

Resolution

Please open a support case to request the assistance of a support engineer to correct this invalid data in the database.

Additional Information

Manually editing entries in the database could have undesired consequences.  Before making any updates or inserts to the UIM database, please consult support or an experienced DBA.