"AIOpsManagement.sh --update" failed with "[ERROR] Copying files to NFS failed"

Products

• DX Operational Observability

Issue/Introduction

DX O2 Upgrade AIOpsManagement.sh --update failed with "[ERROR] Copying files to NFS failed" with

...
Copying help files to PVC
[ERROR] Copying files to NFS failed. Check install.log for details. Please, copy files/meta.helm/* to <NFS>/update/helm/
[ERROR] Upgrade failed

Environment

DX O2 24.*, 25.*

Cause

Network delay/transfer with NFS

Resolution

Suggestions:

1) Check for possible network transfer issues, for example, in openshift

2. It could be a temporal issue, you can attempt to run the script again and validation will continue as expected

....

 

Additional Information

Techdocs DX O2 Upgrade