Inventory sync of Aria automation is failing with error code "LCMVRAVACONFIG590024"

Products

• VMware Aria Suite

Issue/Introduction

• Aria suite lifecycle manager inventory sync fails on Aria Automation.
  
  
• The following error message is observed in the UI :
  
Error Code: LCMVRAVACONFIG590024
VMware Aria Automation hostname is not valid or unable to run the product specific commands via SSH on the host. Check if VMware Aria Automation is up and running.
VMware Aria Automation hostname is not valid or unable to run the product specific commands via SSH on the host. Check if VMware Aria Automation is up and running.

• The following error message is observed in the /var/log/vrlcm/vmware_vrlcm.log
  
  com.vmware.vrealize.lcm.drivers.vra80.exception.VraVaProductNotFoundException: Either provided hostname: FQDN is not a valid VMware Aria Automation hostname or unable to run the product specific commands via SSH on the host at com.vmware.vrealize.lcm.drivers.vra80.helpers.VraPreludeInstallHelper.getVraFullVersion(VraPreludeInstallHelper.java:1016)  at com.vmware.vrealize.lcm.drivers.vra80.helpers.VraPreludeInstallHelper.checkVraApplianceAndVersion(VraPreludeInstallHelper.java:1024)
  
  
• SSH connection to Aria automation from Aria suite lifecycle manager throws temporary name resolution failure
   
• Invalid DNS entries are seen when resolvectl command is ran through the SSH access of Aria lifecycle manager while in the UI, settings>DNS has a valid entry

Environment

Aria Automation 8.x

Aria suite lifecycle manager 8.x

Cause

The connectivity to aria automation from Aria suite lifecycle manager was lost due to invalid DNS configured in Aria suite lifecycle manager.

Resolution

Make sure a valid DNS is configured by following - Change in DNS server