Cloud Proxy is showing as Offline after deployment
Article ID: 403524
Updated On:
Products
VCF Operations/Automation (formerly VMware Aria Suite)
Issue/Introduction
On Aria Operations UI, the Cloud Proxy is showing as Offline.
Environment
Aria Operations 8.x
Cause
The Cloud Proxy does not have a Forward and Reverse DNS record configured.
As part of the prerequisite from the following Broadcom reference, a DNS entry is required to be configured for the Cloud Proxy.
Resolution
Work with your DNS administrator to add a Forward and Reverse DNS entry for the Cloud Proxy.
Once the DNS entries have been added, please reboot the Cloud Proxy in the vCenter. Once online, the Cloud Proxy should show connected in the Aria Operations UI.
Feedback
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